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Happily Ever After - 7 Ways to have a GREAT relationship with your software consultant

  1. Call us first, don't guess about using your software.
  2. Use our Helpdesk (8am – 6pm) - it's free and unlimited if you have a support contract. There's always a qualified software consultant available to walk you through problems.
  3. Simplify your day-to-day, and your budgeting process, by signing up for a Annual Contract, with guaranteed diagnostic calls, response time, free training and more. Many options to choose from and guaranteed lower stress levels.
  4. If you're unhappy about anything, tell us! We want to provide exceptional service.
  5. Read our newsletter and stay abreast on what’s going on in the Technology world and what’s new at WAC Consulting Group so we can server you better.
  6. Think of your software consultant as a member-at-large of your team. You can always call upon us to assist you with situations affecting the usage of your software.
  7. We occasionally send out a survey asking for your feed-back on a variety of topics. While you don't have to wait for the survey to tell us what you think, we really do appreciate getting those questions answered, as they help us to better serve our customers!

If you can add to this list, we'll publish your comments in our next newsline!

 

 

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